Shipping Policy

At Globally Sourced, we aim to get your order to you as quickly and securely as possible.

Processing & Dispatch

We aim to dispatch all orders within 1 working day of purchase.

Once dispatched, delivery typically takes 1–3 working days.

Royal Mail Tracked 24

Orders placed before 12:00pm on Friday will be dispatched the same day. Due to Royal Mail collection times, orders placed after 12:00pm on Friday, or over the weekend, will be dispatched on Monday.

Once your order has been shipped, you'll receive tracking details so you can follow its journey.

Delivery Options

All orders are sent via Royal Mail tracked services.

For added security, customers may choose our Signed For delivery option at checkout. Where selected, a signature will be required upon delivery.

Tracking Your Order

Tracking information will be sent to the email address provided at checkout once your order has been dispatched. Please allow a short period for tracking updates to appear within Royal Mail's system.

Delivery Queries

If you experience an issue with your delivery, please contact us as soon as possible.

We will work directly with Royal Mail to investigate and obtain any available delivery information, including tracking history, GPS data, delivery photographs, delivery notes, and proof of delivery where available.

Where Royal Mail confirms successful delivery and provides supporting delivery evidence, we will review any non-receipt claims based on the information supplied by Royal Mail.

Pickup Point

If you choose delivery to a pickup point, customers are responsible for collecting parcels within the timeframe specified by the delivery provider. If an order is returned to us because it was not collected, additional postage charges may apply before the order can be resent.

Delivery Area

We currently deliver to addresses within the United Kingdom only.

Please note that, depending on the products ordered and the quantity purchased, your order may occasionally be dispatched in more than one parcel.

Shipping Method

We may choose to change the delivery service used for your order, including upgrading to a tracked or signed-for service, where necessary to protect the safe and secure delivery of your order — for example, for higher-value purchases. Any such changes will be made at no additional cost to you.

Please note that delivery times are estimates and may occasionally be affected by factors outside of our control, including courier delays, severe weather conditions, industrial action, or peak seasonal periods.