Terms of service
The most current version of our policies, terms, and conditions can always be found on our website and will take precedence over any previously published versions.
By accessing or purchasing from Globally Sourced, you agree to be bound by the following Terms of Service.
1. General
Globally Sourced reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically.
2. Products & Availability
We specialise in sourcing authentic products from authorised retailers, distributors, and brands worldwide.
All products are subject to availability. We reserve the right to limit quantities purchased and to discontinue products at any time without notice.
Product images are for illustrative purposes only. Packaging and appearance may vary from those shown.
3. Pricing
All prices displayed on our website are in GBP (£) and include applicable taxes unless otherwise stated.
We reserve the right to correct pricing errors and cancel orders where an incorrect price has been displayed.
4. Orders
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of resale, fraud, or abuse of promotional offers.
5. Shipping & Delivery
Shipping times provided are estimates and are not guaranteed.
Once an order has been dispatched, responsibility for delivery passes to the shipping provider. We will assist customers with delivery enquiries and investigations where required.
Please refer to our Shipping Policy for full delivery information.
6. Returns & Refunds
Returns and refunds are subject to our Returns Policy.
For hygiene reasons, certain products, including opened or used beauty, skincare, cosmetic, fragrance, and personal care products, may not be eligible for return unless faulty.
7. Product Information
While we make every effort to ensure product information is accurate, manufacturers may occasionally change ingredients, packaging, or product details.
Customers are responsible for reviewing product labels, ingredients, warnings, and instructions before use.
8. Allergies & Product Use
All products sold by Globally Sourced are genuine products sourced from authorised retailers, distributors, or brand owners.
As individual sensitivities and allergies vary, customers should review ingredient lists carefully and perform a patch test where appropriate.
Globally Sourced cannot be held responsible for allergic reactions, sensitivities, adverse effects, or misuse of products. If you have concerns regarding ingredients or suitability, please consult the manufacturer or a qualified healthcare professional before use.
9. Intellectual Property
All content on this website, including logos, images, text, graphics, and branding, is the property of Globally Sourced or its licensors and may not be copied, reproduced, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Globally Sourced shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing within these Terms shall exclude or limit any rights afforded to consumers under applicable UK law.
11. Privacy
Any personal information submitted through our website will be handled in accordance with our Privacy Policy.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact our customer service team via email or live chat.
Customer Service Hours:
Monday – Friday: 9:00am – 7:00pm
Saturday – Sunday: 9:00am – 1:00pm